How We Ship Your Custom Furniture
At Limitless Woodworking, we take great care to ensure your handmade furniture arrives in perfect condition. Here’s what you can expect from our process:
Expert Padding & Wrapping – Every piece is carefully padded and wrapped with premium materials to protect against any movement or scratching.
Enclosed Box Truck – We ship via enclosed box trucks only, shielding your order from weather and road hazards.
Custom Crating – Each item is secured in a hand-built wooden crate designed to withstand impact and keep your furniture safe.
Final Quality Check – Before the crate is sealed, we inspect everything to ensure the protection is thorough and complete.
Tracking & Delivery – Once shipped, you’ll receive tracking information so you can monitor your order all the way to your door.
Customer Inspection – When your order arrives, inspect it before the delivery team leaves. If the crate is visibly damaged, do not accept it—this allows us to resolve it quickly on your behalf.
If There’s Damage — Here’s What to Do (Within 2 Days)While damage is rare, we stand behind our process:
Take photos before opening if the crate appears damaged.
Email alyssa@limitlesswoodworking.com within 2 calendar days of delivery with:
Subject: Damage Claim — Name on the order
Photos: All crate sides, the shipping label, internal packaging, and any damaged areas
Your name and a short description
Keep all packaging until the claim is resolved.
If damage isn’t reported within 2 days, the item is considered accepted and further repairs may require the customer to cover shipping both ways.
